Unable to perform certain tasks against a Globalsc (wodSFTP / wodSFTP.NET / wodSFTPdll)

by kdcarlisle, Saturday, April 06, 2013, 06:42 (4250 days ago)

We have an automated job that is trying to upload an encrypted file to a Globalscape (3.3.7) server over SFTP. The job runs and everything looks OK, however when we log into the site (using WinSCP or Filezilla), we do not see a file. We use this same process to upload files to other sites without issue. While logged into with WinSCP or Filezilla we can upload a file and we will be able to see it.

I wrote a new test console to go through the various tasks and found that an error is thrown when trying to use the following methods:

GetAttributes
CheckDir
PutFile

Each of these methods will throw Error Code: 550 (Server returned an error: No such file or folder).

We are currently using version 1.7.2.205, but I have tried the same test with the following versions:

V1.6.4.189
V1.6.6.194
v1.7.0.200
v1.7.5.213

They all produced the same error.

Is this a possible bug in the component or is it a security/permission/configuration issue on the Globalscape server?