Re: User gets (General questions)

by ltoews, Thursday, January 08, 2009, 08:10 (5799 days ago) @ wodDamir

How exactly did you obtain the update? Did you simply download it from our site or did you use our Request update page?

I clicked the link in the email that notified me the new version was available.

Can you make sure that your client removes all the component's dll's from the machine (search the computer), and then copy the one you have in C:\Windows\System32 and register it there?

OK. She only had one copy of the dll on her system, and replacing it did not make any difference.

I've noticed one other bit of odd behavior with this user's computer: when my app starts up it's supposed to use the msinet.ocx control to send version information to my server (by calling a php page with the user's version info in a $_POST variable). Her computer has failed to do this since Dec 17, which is around the same time that the license key error started appearing.

Lorin